Pricing

Pricing built for event cycles

Scalable incident management for seasonal venues, major festivals, and national stadia. Billed quarterly to match your operational seasons. Includes a 14-day full-feature trial on every plan.

Seasonal

3 Month Min. Commitment

£495/month

Single site location
Up to 50 active users
Unlimited QR check-ins
Standard incident reports
Business hours email support

Start 14-day trial

Operational

6 Month Min. Commitment

£895/month

Up to 3 site locations
Up to 200 active users
Custom brand styling
24/7 Priority support line
Compliance exports (RIDDOR, SAG)
REST API access

Choose Operational

Stadium

12 Month Min. Commitment

£1,895/month

Unlimited sites & users
Dedicated Success Manager
99.95% Guaranteed SLA
SAML SSO & SCIM Syncing
Private cloud instance

Contact Enterprise

Compare detailed features

FeatureSeasonalOperationalStadium

Core Platform

Active incident logging

Real-time dashboard

Mobile responder app

Reporting & Compliance

Standard PDF exports

SAG Green Guide compliance-

RIDDOR direct filing-

Integrations & Security

What3Words integration

Webhook support-Limited

SSO (SAML / SCIM)--

Optional Add-ons

Expansion

Additional Site

Add a standalone venue or field to your existing plan.

£99 /month

Workforce

+10 Staff Seats

Expand your responder team capacity mid-season.

£15 /month

Services

On-site Training

One-day expert workshop for your command team.

£1,500 /day

Trusted by leading UK venues & events

WEMBLEY

THE O2

GLASTONBURY

PRINTWORKS

PRINCIPALITY

Frequently Asked Questions

How long is the 14-day trial?

The trial is 14 consecutive days and provides full access to all features in the Operational tier, including mobile responder apps and reporting.

Can we upgrade our tier mid-season?

Yes, upgrades happen instantly. Pro-rated charges will be applied to your next quarterly billing cycle.

Is my data secure and UK GDPR compliant?

Absolutely. All data is hosted in the AWS London region (eu-west-2) with AES-256 encryption at rest and TLS 1.3 in transit. We are fully compliant with UK GDPR and the Data Protection Act 2018.

What counts as an 'active user'?

An active user is any individual with a login credential. We do not charge for view-only public status pages used for general information.

Do you support multi-agency command?

Yes, our Stadium tier allows for separate 'agency pods' within a single incident command structure for Police, EMS, and Stewarding.

What is the notice period for cancellation?

We require 30 days' notice before the end of your current quarterly billing cycle.

Can we export data for RIDDOR?

Yes, our Operational and Stadium tiers include pre-formatted RIDDOR templates and direct filing integrations.

Do you provide offline support?

The mobile app features a 'Local Store' mode that syncs once connectivity is restored, essential for high-density crowds where 4G/5G may fail.