EvoPoint

Mobile app

One app for staff and contractors

Staff report what they find and follow it to the fix. Contractors clock in, take the job and see it through. Both sign in with a link in an email, never a password.

Two roles · one record

The people on the ground, on the same record

Sam spots a blocked fire exit and reports it. Ellie gets the job, fixes it and resolves it. Both of them, and your control room, are looking at the same incident the whole way through.

Start free trialBook a demo
Staff
Sam's staff home: an off shift card, Report an issue, Scan location QR, and tiles for their reports and sites.
Contractor
Ellie's contractor home: on shift at Riverside Arena with Working selected, tiles for their jobs and the jobs they can claim, and their job queue.

For staff

See it, report it, follow it to the fix

Sam's side of the story: one form on one scrolling page, then the report's progress until it is resolved.

  1. Step 1 of 6

    Start from home

    Open the report form in one tap, or scan a location's QR sign at one of their sites. Tiles show their reports and the sites they cover.

    Sam's staff home: an off shift card, Report an issue, Scan location QR, and tiles for their reports and sites.

  2. Step 2 of 6

    Say where

    The site and location, the phone's position with its accuracy, and a pin dropped on the map. One switch leaves the position off.

    The report form with Riverside Arena, Gate C, the phone's position switched on and a pin dropped on the map.

  3. Step 3 of 6

    Say what, and how urgent

    The workspace's own categories and subcategories, a severity from low to critical, a short title and what happened.

    Access / Egress and Blocked exits chosen, High severity, and the title Blocked fire exit at Gate C with its description.

  4. Step 4 of 6

    Add photos

    Up to five, from the camera or the gallery. The phone scales them down before they upload straight to storage.

    The evidence section with two photos attached, reading up to 5 photos, 2 of 5 added.

  5. Step 5 of 6

    Watch it land

    Once sent, the report opens on its own page and joins their list, and its status updates on its own while the app is open.

    My reports with Blocked fire exit at Gate C acknowledged at the top, above their other reports.

  6. Step 6 of 6

    Follow it to the fix

    The timeline shows every step, from acknowledged and assigned to resolved, and a notification tells them when it is done.

    The report's timeline: reported by Sam Okafor, acknowledged, assigned to Ellie Dawson, in progress and resolved.

For contractors

Clock in, take the job, see it through

Ellie's side of the same incident: from the start of her shift to the job resolved.

  1. Step 1 of 6

    Clock in at the site

    Pick the site they are working at. Automatic dispatch only picks contractors who are on shift at that site and free.

    The Clock in at sheet listing Riverside Arena and Harbourside Exhibition Centre.

  2. Step 2 of 6

    See the queue

    The jobs assigned to them, with the severity, status and due time of each. The queue updates while the app is open.

    Ellie's open jobs: Blocked fire exit at Gate C, Lift 2 stopped between floors marked SLA overdue, and a hand dryer in progress.

  3. Step 3 of 6

    Take the job

    Start work, or decline it and it goes back to the control room as unassigned, ready to send to someone else.

    The Blocked fire exit at Gate C job with its description, reported by Sam Okafor, and Start work and Decline job buttons.

  4. Step 4 of 6

    Get there

    The location pinned on the site's own floor plan, plus the marked spot and the reporter's phone position when they were captured. Each position opens in Google Maps with one tap.

    The job's location: Gate C pinned on the Riverside Arena floor plan, with the marked spot and the reporter's phone position.

  5. Step 5 of 6

    Work it

    Move it to in progress, pause it if they need to, and resolve it when it is done.

    The job in progress, with Pause and Resolve buttons.

  6. Step 6 of 6

    Close it out

    Resolved jobs move to their own tab, and the control room sees the change the moment it happens.

    Ellie's Resolved tab with Blocked fire exit at Gate C and the drinks spill resolved.

Side by side

One app, shaped to the role

Staff and contractors sign in to the same app. Each sees what their job needs.

Both start from their shift card. Staff then have the report button and their reports, and contractors have their job queue.

Staff
Sam's staff home: an off shift card, Report an issue, Scan location QR, and tiles for their reports and sites.
Contractor
Ellie's contractor home: on shift at Riverside Arena with Working selected, tiles for their jobs and the jobs they can claim, and their job queue.

In between

Made for the moments that go wrong

Staff

Safety first

A category can carry a safety notice that shows the moment it is picked.

Medical / First Aid chosen on the report form, with its safety notice showing.
Staff

No signal, no problem

If the connection drops as a report is sent, it waits on the phone with its photos and sends itself the next time the app is open and online, or when they tap Send now.

My reports with a report waiting to send, saved on the device, with a Send now button.
Contractor

Claim a job

Unassigned jobs on their sites can be claimed in one tap, where the workspace allows it.

Barrier down at Gate B, unassigned, with a Claim this job button and the public reporter's details.
Contractor

The job team

The lead and anyone helping are listed on the job, with a comment thread shared with the control room on plans with comments.

A job's team card with Ellie Dawson as lead, and comments from Harriet Vaughan and Ellie Dawson.
Contractor

SLA on the record

The job timeline shows each status change, with SLA warnings and breaches as they happen.

A job timeline with the incident reported, acknowledged, assigned to Ellie Dawson, an SLA warning and an SLA breach.
StaffContractor

More than one workspace

Staff and contractors who work for several organisations switch between them from their profile, without signing out.

  • MMeridian Venue GroupContractor · current
  • NNorthgate EventsStaff

Under the hood

The things that matter at two in the morning

Sign in with a link

A secure link to the email address they were invited with. No password to forget or reset.

Every alert is kept

Pushes are also saved to an in-app list with an unread badge, so a missed push is not a missed job.

Live, not polled

New jobs and status changes appear while the app is open, with no pull to refresh.

Medical alerts chime

While the app is open, a new medical incident in the workspace plays the phone's notification sound.

Staff and contractors only

Admin and controller accounts are turned away in the app and pointed to the web dashboard.

Location only on shift

On plans with live location, a contractor's position is shared only while they are on shift and working. It stops on a break and at clock out. Staff are never tracked live, though a report they send carries the phone's position when it has one, unless they switch it off.

For iPhone and Android, coming to the app stores

Coming soon

App Store

Coming soon

Google Play

Some of what is on this page depends on your plan. See what each plan includes.

Get started

Get the field on the same record as the room

Start a trial and invite a contractor.

Start free trialBook a demo